Everything you need to know about the product, privacy, and how we protect your belongings.
When you receive your QR tag, you scan it to link it to your account in the OneTag app. You can then attach it to any item. If the item is lost and someone finds it, they simply scan the QR code with their smartphone camera, which opens a secure webpage where they can notify you without seeing your personal information.
No. Privacy is our core priority. Your phone number and email address are never exposed to the person who scans the tag. They communicate with you through an anonymous online portal that sends alerts directly to your phone.
Four things happen immediately: 1. You receive an instant push notification or SMS. 2. If the finder allows it, you receive the GPS location of where the scan occurred. 3. The finder sees a secure contact form to leave you a message. 4. You can see their message and coordinate the return of your item safely.
No app is required for the finder. Anyone with a standard smartphone camera (iOS or Android) can scan the QR code. You, as the owner, will need the OneTag app to register tags and receive instant push notifications.
Yes! You can register dozens of tags to a single account. Our unified dashboard allows you to manage tags for your pets, bags, vehicles, laptops, and keys all from one place.
Absolutely. Our platform is built with enterprise-grade security. We use encrypted databases, secure authorization tokens, and do not share your private contact information with third parties or finders.
Every QR code uses a unique, cryptographically secure identifier that cannot be guessed or brute-forced. Furthermore, we employ rate limiting and anti-spam measures to prevent anyone from maliciously scanning your code repeatedly to annoy you.
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