Terms of Service

Clear, fair, and straightforward rules for using OneTag. We value your trust and strive to keep our terms as transparent as possible.

Effective: Apr 4, 2026Updated: Apr 4, 2026
01

Acceptance of Terms

By creating an account and using the OneTag app and services, you agree to be bound by these Terms of Service.

If you do not agree to these terms, you may not use our services. These terms apply to all visitors, users, and others who access or use the OneTag platform.

02

Description of Service

OneTag provides dynamic QR codes that can be attached to personal items, pets, or vehicles.

Core Functionality

When scanned, our codes notify the owner and their emergency contacts seamlessly and securely, ensuring privacy is maintained throughout the interaction.

Premium Features

Premium plans may offer additional features such as photo attachments, extended contact limits, IVR secure calling, and priority support.

03

User Responsibilities

As a user of OneTag, you are responsible for:

Account Security

Maintaining the confidentiality of your account login information and password.

Accurate Information

Ensuring that the emergency contact information you provide is accurate and verified.

Permission

Securing permission to use the phone numbers of your designated emergency contacts.

Lawful Use

Not using the service for any illegal, abusive, or unauthorized purpose.

04

Limitations of Liability

Important Disclaimer

OneTag acts solely as a notification mechanism. We do not guarantee the recovery of any lost items, pets, or vehicles.

We are not liable for any physical damage, loss of property, personal injury, or indirect damages that occur despite the use of our QR codes or platform. Our liability is strictly limited to the maximum extent permitted by law.

05

Subscriptions and Payments

Some features require a Premium subscription. By purchasing a subscription, you agree to the following:

  • Payments are processed securely via our trusted payment gateways.
  • You may cancel your subscription at any time through the mobile app or web portal.
  • Refunds are entirely at our discretion and subject to local consumer laws.
  • Your subscription will automatically renew unless canceled prior to the billing cycle.